Job Description
Support Vacen Groups customers from enquiry through installation and after-sales service while maintaining accurate follow-up records.
Responsibilities
- Handle customer calls and service enquiries
- Maintain follow-up and project-status records
- Coordinate with sales, installation, and service teams
- Resolve or escalate customer issues promptly
Qualifications & Skills
- Graduate in any discipline
- Clear Hindi and English communication
- Basic computer and documentation skills
- Customer-focused and organized working style